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YouTube Friday:  LexisNexis takes the Ice Bucket Challenge

lexisnexis ice bucket challenge

Mike Lipps likes to keep employees on their toes and one technique is to weave little surprises into town halls – a monthly meeting where he reviews the state of the business with a focus on customers, employees and stakeholders. This month he introduced the Ice Bucket challenge.  An employee in California had taken the challenge and in a video ... Read More »

Law Firm Billing Survey: Collections Conversations Leave Lawyers Uncomfortable

law firm billing survey

For most law firms, past due client accounts are a fact of business.  A new LexisNexis survey of 309 U.S.-based law firms found that more than 73% experience past due accounts.  Yet for many lawyers, asking a client for money they earned is embarrassing, uncomfortable and for some, even “distasteful.” Consider the following comments offered in response to open-ended questions ... Read More »

5 Guidelines for Developing Corporate Legal Best Practice

5 Guidelines for Developing Corporate Legal Best Practice

There’s a good case to be made that leading companies avoid benchmarking the competition.  By definition, a company that follows what the competition is doing cannot be the leader. That’s in part, the gist of Mike Haysley’s point in a pitch published in the Metropolitan Corporate Counsel titled I Don’t Know What You Should Be Measuring, But You Do: Best ... Read More »

6 Takeaways from the ILTA/InsideLegal Purchasing Survey

6 Takeaways from the ILTA Inside Legal Purchasing Survey

How is law firm IT spending shaping up so far in 2014?  The new 2014 ILTA/InsideLegal Technology Purchasing Survey provides a useful benchmark. The 9th annual survey, conducted jointly by InsideLegal and ILTA, earned a 20% response rate from member law firms.  A 31-question survey was distributed to 1,407 members and earned 281 responses.  The vast majority (86%) of respondents ... Read More »

LexisNexis Webinar: Outside Counsel Spending Trends

AFAs by practice area

In 2013, alternative fees arrangements or AFAs accounted for 12% of matters and 7% of billings, according to the latest LexisNexis CounselLink Enterprise Trends Report. The report surfaced key legal trends, such as corporate legal departments moving more and more M&A work to the “second-largest” law firms, and it also reported on several industry-wide metrics. These metrics included the going ... Read More »

The Post #ILTA14 Guide to Stats, Facts, Quotes and Quips

What does big data mean to you

Those perusing the Twitter hashtag stream from the ILTA Conference (#ILTA14) would have seen an incredible volume of statistics circulated over the course of four days – the 2014 ILTA/InsideLegal Technology Purchasing Survey and other legal industry studies – notwithstanding. We’ve tried to keep track using the “favorites” feature on Twitter and have gone back to cull through the posts ... Read More »

9 Creative CRM Tips for Getting Lawyers to Share Data

9 Creative CRM Tips for Getting Lawyers to Share Data

Two employment attorneys from the same law firm were unknowingly pitching the same prospective client.  The client, in the interest of keeping legal fees low, use each attorney’s respective proposal as leverage to negotiation lower rates. Anecdotes like this, which was shared in a 2014 ILTA Conference session titled Making CRM Work in a Law Firm, are one way to ... Read More »

How to Get Attorneys to Use Law Firm CRM

How to Get Attorneys to Use the Law Firm CRM

Note:  This post was originally published on another LexisNexis blog that has long since been retired and is now otherwise inaccessible. A 2014 ILTA Conference session Making CRM Work in a Law Firm, reminded us of this post and we decided to republish it now. Chris Fritsch, JD, lives and breathes law firm CRM, given her work as a CRM ... Read More »

4 Stories of Stealth: Getting Law Firm Projects Done

4 Stories of Stealth Getting Law Firm Projects Done

The word “stealth” seems a far more fitting description for sleek fighter jets or shadowy ninjas than it does for law firms, but a handful of ITLA speakers proved otherwise earlier today. In 2014 ILTA Conference session titled “Stealth” Disruption from A-Z, five TED-style talks, moderated Monica Bay of Law Technology News, walked attendees through an eclectic array of law ... Read More »

Law Firm R&D: Stories of Innovation

Law Firm R&D Stories of Innovation

In 2013 nearly half-a-billion dollars was invested in legal startups and an analysis of the legal industry in the context of Porter’s Five Forces, shows there are competitive of pressures on the legal service industry from all sides. For many the question isn’t whether to innovate or not – it’s how to innovate?  Like the cereal aisle at the grocery ... Read More »