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A Partnership Made in the Cloud

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Butch and Sundance. Holmes and Watson. Thelma and Louise. The list of legendary partnerships is long and varied, and the stories behind the famous affiliations are often as fascinating as the characters themselves. That’s no less true for one of the more talked-about partnerships formed recently in the world of business. Microsoft and LexisNexis have recently joined forces to develop ... Read More »

How to Implement a Diversity Program in the Legal Department

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Diversity and inclusion initiatives are about providing development and leadership opportunities to everyone – regardless of gender, race, or creed. Many corporations have formal diversity statements and programs to support these initiatives. Law departments are an area of increasing focus because it has been noted that they are generally more diverse than law firms within the legal industry. According to ... Read More »

Driving your legal department with dashboards to improve reporting and performance

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Legal departments need accurate, easy to read reports that can be communicated across the organization. I hear it all the time. Recently, Hyperion Research had a good post related to management dashboards. But how do you build a report that’s clearly readable yet also contains all the critical information that should be included? I completely agree with the advice: make sure ... Read More »

Three Ways to Improve Your Team’s Experience with CounselLink®

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Implementing CounselLink® was an important step in improving your legal operations, but the entire team needs to adapt for it to be truly successful. You want to make sure you are doing everything possible to make it easy and efficient for your legal department to take advantage of what CounselLink has to offer. Make it Easier to Access with Single ... Read More »

When It Comes to Enterprise Legal Software, Change Doesn’t Have to Be Hard

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User adoption with your enterprise legal software got you stumped? In the world of enterprise legal software, many companies evaluate metrics like ROI, process automation and optimization, and reporting capability when making a vendor/software selection. With all of that to consider, the ease of user adoption often takes a backseat during the software evaluation process, but this might be a major ... Read More »

CounselLink Impact Awards Part III

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 “With CounselLink, we started realizing a savings in invoicing immediately” The following Impact Awards submission was written by Brenda Simmons, Paralegal for Brasfield & Gorrie LLC. Ms. Simmons is one of three Impact Award winners for 2017. All three winning submissions are being featured in Business of Law blog posts from LexisNexis. Brasfield & Gorrie had fifty years of matters, ... Read More »

CounselLink Impact Awards Part II

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The following Impact Awards submission was written by Dave Voelpel, Legal Operations Manager. Mr. Voelpel is one of three Impact Award winners for 2017. All three winning submissions are being featured in Business of Law blog posts from LexisNexis. Oddly enough, I am not going to write about the $4.7 million cost savings we have realized from CounselLink, or the ... Read More »

Everything I Need to Know About CRM, I Learned from The Bachelorette

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If you’re reading this, you’re either an avid Bachelor watcher (#BachelorNation), use customer relationship management (CRM) software (preferably InterAction), or, even better, you’re an avid Bachelor watcher who uses InterAction (#InterActionforBachelorNation). That hashtag might be a little long, but either way, whatever category you may fall in, The Bachelor/Bachelorette has quite a bit in common with InterAction CRM. If you’re ... Read More »

Vendor Management Goals and Metrics for Claims Legal Professionals

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Matching Organizational Goals with the Right Metrics to Get You There There’s an old Sufi tale in which a wise man comes upon an elderly man searching the ground under a street lamp. He inquires what he’s doing, hoping to help ease the man’s distress. “I’m looking for my lost keys,” the older man replied. After some time searching the ... Read More »

CounselLink Impact Awards Part I

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“CounselLink is our light at the end of the tunnel” The following Impact Awards submission was written by Sandy Sullivan, Senior Corporate Paralegal at National Vision. Ms. Sullivan is one of three Impact Award winners for 2017. All three winning submissions are being featured in Business of Law blog posts from LexisNexis. National Vision is the 4th largest retail optical ... Read More »