LegalTech New York 2015 is indeed a chance to get a “crash course” in legal technology, but there’s also an opportunity to take a step back and consider those tech trends in a macro-sense.
Aric Press, the (soon to be retired) editor-in-chief for The American Lawyer, has a delightfully heady piece he published this week that provides precisely that context in Three Mega Trends That Lawyers Should Watch.
1. Aging Zeitgeist. An aging global population will dramatically influence demographics.
2. Supersize Skyline. Patterns of population – and geographic boundaries – will shift with the rise of “mega-cities”
3. AI self-actualization. Mr. Press describes this as the “the advent of artificial technology” but perhaps it’s a head not to the law of unintended consequences when artificial intelligence meets self-actualization.”
With apologies to Mr. Press, we’d being a bit exuberant, but we blame that on our enthusiasm for #LTNY show. For the record Mr. Press himself characterizes these trends in this way:
The grimmest view is Jomati’s final one, the advent of the artificial intelligence bots. This will be devastating news for so-called knowledge workers. A single bot will do the work of “a dozen low-level associates,” the report projects, noting drily that the bots won’t complain or ask for raises. The work would be done well and cheaply. Law firms would have to invest in AI, sharply increase their scale, narrow themselves to small bands of value-adding superstars, or go the way of blacksmiths and print newspapers.
The winners would be the clients who purchase legal services and the lawyers who “could empathize with the client’s needs and show real understanding and human insight into their problems.” Whatever else we may think about the future, note that constant theme. Whether in today’s market or tomorrow’s, the key to success is relating to clients. [emphasis added]
His article is well worth reading in its entirety – perhaps on the flight or cab right to LegalTech.
LegalTech NY Session for Relating to Clients
If you are headed to LegalTech NY next week, we’ve got two perfect sessions on Wednesday for relating to clients in the future:
- Data Analytics for Profitable Business Development (DADB1). Not all relationships were created equal. This track will show you how—with relationship mapping and the right analytics—you can move your firm’s relationship intelligence from the amorphous mass of big data to useful metrics that feed directly into your bottom line.
- Dare to Dream: CRM for Mid-Market Law Firm (DADB2). Until recently, law firm CRM has been restricted to the purview of the largest law firms. Find out how your firm can reap the benefits of enterprise relationship intelligence, reinforce business development efforts, and more.
These are #6 and #8 respectively on our list of 10 Can’t Miss Events at LegalTech 2015 #LTNY. We hope to see you in New York!
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