Business of Law Blog Software solutions for the business of law.
What’s the biggest concern keeping small law firm attorneys up at night? Client satisfaction according to a LexisNexis Firm Manager® poll conducted of attendees at the recent ABA TECHSHOW.
Some of the other top concerns that get between a lawyer and a good night’s sleep included, case management chaos, managing calendars , file security and malpractice. The image nearby depicts the responses graphically – click here or the image for higher resolution.
Small law firms do seem to have outsized malpractice claims. For example, firms with between two and five attorneys make up 15% of the malpractice insurance policy market, but account for 32% of the claims according to data compiled by an insurance carrier.
If there’s solution to those challenges, cloud-based law firm practice management squarely addresses the challenges of keeping matters and calendars neatly organized and secure.
————————————————-
Also see these related posts:
Firm Manager Rolls out QuickBooks Integration
A Powerful Example of Why Small Law Firms Need Policies
10 Signs Small Law Firms are leaving $10k a Year on the Table
————————————————-
Indeed, practice management tools could go a long way toward improving client satisfaction too, wrote Susan Cartier Liebel, in a piece on the Solo Practice University® site titled: Why Your Clients Will Thank You For Investing In Law Practice Management Software:
“Law practice management software is often touted as the holy grail for lawyers, a way to be extremely efficient and effective when organizing your back office. It’s mobile, it’s time saving, it does everything if you will learn how to use it and let it perform its magic.”
Seventy-one respondents took the poll, which while informal, represents bona fide feedback from active participants in the legal tech community. A similar poll conducted at the same show the year prior found keeping pace with technology and economic pressures were among the top challenges.
If you enjoyed this post, you might also like:
Winning Small Law Clients: Tips from a Shoe Salesperson
