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CounselLink Conference 2017: Insights from Raleigh

CounselLink Conference

Another awesome CounselLink Conference is in the books! It is always great when we get our customers together, but this year was even more special because we were able to have everyone gather in our own backyard. The CounselLink team is honored to be a part of the LexisNexis Technology Center in Raleigh, which is truly a place of collaboration and innovation. I was excited to share that with our clients since that is what the CounselLink Conference is all about – partnering to drive progress. Each year I walk away with new insights and ideas, and I wanted to share what was top of mind for me.

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The Naïve Question

We had a fascinating key speaker, Paul DePodesta, currently with the Cleveland Browns and formerly with the Oakland A’s, where he was profiled in the book and later the movie, Moneyball. I’m thrilled he was able to join us this year. One thing that really struck me from his speech was the notion of the naïve question: “if we weren’t already doing it this way, is this where we would start?” What a simple, yet powerful question. Too often we try to work around our processes rather than make our processes work for us. In the sometimes slow-to-change legal industry, it is up to us to be the change agents. I will be introducing the naïve question to my team, and I challenge all of you to do the same.

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Power of Data

Beyond sessions explicitly about reporting and analytics, data came up in almost every discussion. It’s at our fingertips, but how we use it is what’s really important. Between Paul DePodesta, our clients and our own CounselLink experts I learned so many new ways to look at data. We have been investing heavily in this area, so it was exciting to hear how our customers have been applying it. One of our customers showed me how she frequently accesses all Counsellink reports from her iPhone so she can always provide answers to the key questions that her General Counsel and others in the department need to know to make timely and informed decisions.

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Be the Change

My colleague, Dan Ruderman, made a poignant statement in his panel discussion, Building a Diversity Program. “If the people of power don’t make a change nothing will get done.” This really hit home for me as it relates to a lot of the work LexisNexis is doing to advance the rule of law. We all have power of some kind – whether it be hiring power, spend power, power of influence, etc. – and it is up to us to use it to drive the change we want to see.

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Thanks to everyone who was able to make it to the CounselLink Conference. Not only did I learn from each of you, we also had a lot of fun. I look forward to next year!

 

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About Justin Silverman

Justin Silverman
Justin Silverman is Vice President and General Manager of LexisNexis CounselLink. He is responsible for all aspects of product and market strategy and the end-to-end experience for corporate legal department and law firm customers. Prior to his present role, Justin led the CounselLink Product Management team in setting the product roadmap, along with the team that designed the CounselLink benchmarking capability. He joined the CounselLink team in 2013, coming from a two-year assignment as Senior Director of Global Strategy and Business Development for LexisNexis. Prior to that, he managed a professional services business at Gerson Lehrman Group, and also acquired more than six years of management consulting experience, including three years at Oliver Wyman and three years at the Boston Consulting Group. He earned a JD degree from Northwestern University Law School, an MBA from the Kellogg School of Management and a BA from the University of Pennsylvania.
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