Aaron Pierce is the Senior Director and General Manager of the CounselLink business. With over 20 years of technology leadership experience, and over 10 years in the legal software space, Aaron is passionate about helping legal professionals achieve greater outcomes through data-driven decisions.
This role is Aaron’s second with the CounselLink business, having led the account management team from 2008-2011. Prior to re-joining CounselLink in 2016, Aaron worked in several strategy and product management roles within LexisNexis, including eDiscovery and insurance.
Prior to LexisNexis, Aaron spent twelve years guiding an Internet technology company in California from start-up to maturity.
Amy McArthur has specialized in Law Firm Practice Management for over 10 years. As the Director of Law Firm Practice Management at LexisNexis, she has transformed the client experience and helped over 20,000+ law firms to grow their businesses by focusing on continuously improving performance. While she enjoys all aspects of her job, her favorite projects are when she helps clients achieve their goals.
Brad Stites is the Director of Sales and Sales Enablement for LexisNexis Software Solutions where he is responsible for InterAction growth and client success. Brad is an accomplished strategic business leader with extensive technology and enterprise software experience. In his 20-year career, he has proven success in building, leading and revamping sales and sales enablement organizations. His career includes leadership positions within the technology and enterprise software industries. Brad studied Business Management at San Jose State University and Executive Development at Emory University’s Goizueta Business School.
Carrie Johnson designs customer experiences for LexisNexis Legal Software Solutions. She started her career as a software engineer and technical writer before moving in to the management of customer briefing programs. Carrie is a trained facilitator and holds a Master of Science degree in Information Management from Syracuse University.
Cindy Fox is the Senior Product Marketing Manager at LexisNexis CounselLink. In her role, she is responsible for analyzing and understanding the enterprise legal management market and transforming these insights into compelling narratives that highlight CounselLink’ s leadership in Legal Spend Management, Matter Management, Vendor Management, and Legal Analytics.
Dan Ruderman is responsible for business development in the Strategic Consulting Group at the LexisNexis Business of Law and Litigation Software division.
With over 25 years leadership experience Dan advises Fortune 1000 corporate legal clients on operational excellence, matter and legal spend management, and outside counsel management, with particular expertise in helping insurance company claims departments. He has helped some of the country’s best-known claims legal departments institute techniques and programs that led to dramatic process improvement, as well as significant control over litigated claims’ costs.
Donna joined LexisNexis in 2007 as a consultant. In her role as Director of CounselLink Professional Services, Donna oversees a team of consultants and internal resources to help optimize the customer's CounselLink experience. Ms. McCoy ensures that the application is aligned with the customer’s processes and industry best practices. Donna is certified by the Project Management Institute as a Project Management Professional, and has more than 17 years’ experience in implementing SaaS-based tools for domestic and global clients of all sizes. Prior to joining LexisNexis, Donna worked as a program manager at Intel Corp.
An educator by trade, Elena is a lifelong learner (aka school nerd!) at heart. She is fascinated by how people leverage learning to live intelligent and informed lives. As Director of Education Services for LexisNexis, she enjoys partnering with clients to guide their change management efforts through learning. Elena holds both a Master of Arts degree in Corporate Communications and a Master in Business Administration degree in Management. She is also an Adjunct Faculty member teaching Public Speaking 101 at a Chicagoland college. When not working, she spends time with her family, leads a Girl Scout troop and teaches classes for adults with special needs.
Irena Radeva is the Social Media Marketing Manager at LexisNexis Legal & Professional. Her background is in fashion and textile marketing and she holds a Bachelor of Science in Fashion and Textile Management from the College of Textiles at North Carolina State University. Irena has increased the social presence and developed improved marketing strategies for multiple businesses in the Raleigh market. Aside from her passion for fashion and digital marketing, Irena is an avid animal rights activist and currently learning her fourth language.
John Burns is a Product Manager for InterAction. Prior to joining LexisNexis in 2013, John founded, owned, and operated several successful small businesses, ranging from Data Center and Web Hosting to retail. John also held lead IT positions at US Bank and Key Bank, where he worked on customer-facing systems including, Bankcards, ATMs and 24x7 customer service. Originally from Oregon, John attended Oregon State University and Portland State University.
Kara Love, User Experience Designer, InterAction Product Management
Kara currently serves as the user experience (UX) designer with InterAction. She has been with LexisNexis for 3 years, joining the InterAction team a little over 1 year ago. Kara has 15 years of experience in creating user focused content for online applications. With a diverse background in designing for technology, big data and creative industries, Kara has developed dynamic online experiences that transform complex business requirements into simplified user experiences. Prior to joining LexisNexis, she has designed software applications for health care and higher education institutions. Kara holds a Bachelors of Arts degree from the University of Michigan in Ann Arbor, MI.
Khang Pham currently serves as the Product Manager for InterAction and has been with the LexisNexis team since 2005. As an experienced Product Manager with more than 13 years of working in the information technology and services industry, he is responsible for engaging customers on product needs and overseeing the InterAction product roadmap. Khang holds a Bachelor of Science degree in Management Information Systems from Wright State University in Dayton, Ohio.
Kimberly Daniel is the Product Manager for LexisNexis Law Firm Practice Management. She has been a member of the LexisNexis team since 2006. She started her career as a software engineer before moving into Product Management. In her free time she enjoys running, reading and spending time at the beach.
As Director of Strategic Consulting at LexisNexis, Kris leads the LexisNexis CounselLink team’s efforts to advise corporate legal departments on improving operations with data driven decisions. She is an expert in managing the business of law and in data mining, and also has expertise in matter pricing and staffing, partner compensation, practice area metrics, and scorecards. Kris joined LexisNexis in 2000 after honing her finance skills as a Senior Vice President of Strategic Finance at SunTrust Bank. She has authored numerous articles and speaks regularly at legal industry events. Kris has a B.B.A. in Finance from the College of William and Mary in Virginia.
Maggie has been training and delighting her clients for over 15 years. She is exceptional at ensuring her clients are equipped to handle their daily responsibilities with InterAction. Maggie holds a Master of Arts degree in Linguistics. She thoroughly enjoys anything about the mysteries of language, speech, and pronunciation. She will find any excuse to build a spreadsheet and her favorite movie is “It’s a Wonderful Life.”
Meghan Frank is the Senior Marketing Manager for enterprise software solutions at LexisNexis Legal & Professional, which includes the InterAction® Customer Relationship Management and CounselLink® Enterprise Legal Management solutions. She has an extensive background in leading marketing for enterprise technology solutions, focusing on legal technology for most of her career. Meghan holds an MBA from Kellogg School of Management at Northwestern University and a Bachelor’s degree in marketing from University of Minnesota.
Scott Wallingford is the Vice President and General Manager of LexisNexis’ Law Firm Software Solutions business. A versatile global growth leader for software and technology businesses, he brings over 20 years’ experience in scaling nascent businesses and revitalizing mature ones. Scott’s career includes senior leadership positions in software, telecommunications and management consulting working across U.S., Europe and Asia. He holds a degree in electrical engineering from Northwestern University and an MBA in Finance from Duke University’s Fuqua School of Business.
Scott Winter has been a member of the LexisNexis team since 2006. He currently serves as Director of Product Management for InterAction, leading the product management team, overseeing the product roadmap and engaging customers on product needs. Scott also focuses on client engagement, working with law firms and other professional services firms to see the value of the InterAction portfolio and implement CRM best practices. Previously, Scott was a Product Manager for InterAction, leading the development and global launch of Business Edge. He was also involved in the modernization of IQ and enhancements to Mobility, InterAction for Microsoft Outlook (IMO), and Core InterAction. With more than 12 years of consulting, sales, and product management experience, Scott has proven success understanding the market, leading projects, re-engineering processes and workflows to improve revenues, margins, and workplace productivity for local businesses and Fortune Global 500 companies.
Tate Davis, Director of Product Management for Law Firm Practice Management Solutions at LexisNexis, is leading efforts for the LexisNexis Authorized Hosting Provider program. Tate holds a BA from Louisiana State University and an MBA degree from University of Houston and lives in Raleigh, North Carolina. In his spare time, Tate loves rooting for the LSU Tigers and fishing.