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Author Archives: Carrie Johnson

Carrie Johnson
Carrie Johnson designs customer experiences for LexisNexis Legal Software Solutions. She started her career as a software engineer and technical writer before moving in to the management of customer briefing programs. Carrie is a trained facilitator and holds a Master of Science degree in Information Management from Syracuse University.

Home Tours, Test Drives, Playing Fetch and Buying Software


In 2005, my husband and I decided we were ready to adopt a dog. I scoured the rescue sites and after countless hours and a number of inquiries, I found “the one,” a mischievous-eyed mutt of beagle (and who-knows-what-else) descent. On the phone, the shelter owner told me that Ellie was probably NOT the dog for us and discouraged us ... Read More »