Home » Author Archives: Frank Strong

Author Archives: Frank Strong

Frank Strong
Frank Strong is the communications director with the LexisNexis software division located on NC State’s Centennial Campus in Raleigh. In this capacity he leads communications efforts in support of software products for law practice and law department management and also litigation tools – across large law, small law and corporate counsel segments. With more than 15 years of experience in the high-tech sector, Strong previously served as director of public relations for Vocus, which developed marketing, PR and media monitoring software. He has held multiple roles both in-house with corporations, ranging from startups to global organizations, and has also endured the rigors of billable hours, having completed gigs at PR firms including the top 10 global firm Hill & Knowlton. A veteran of two year-long deployments, Strong has concurrently served in uniform in reserve components of the military for more than 20 years, initially as an enlisted Marine and currently as an infantry officer in the Army National Guard. Strong holds a BA in Film and TV production from Worcester State University, an M.A. in Public Communication from American University, and an M.B.A. from Marymount University.

Friday Share: LexisNexis CEO Mike Walsh on Advancing Rule of Law

LexisNexis CEO Mike Walsh on Advancing Rule of Law

“The rule of law provides the foundation for how we live, the freedoms we have, and the degree of security that we enjoy,” so said LexisNexis CEO Mike Walsh in a recent presentation to the Conference of Western Attorneys General (CWAG). Rule of law sounds important.  We instinctively feel it’s important.  But what do those words really mean? As Mr. ... Read More »

Infographic Friday: Surprising Look at Famous Paralegals

Infographic Friday Surprising Look at Famous Paralegals-header

Vicki Voisin, who champions a podcast called The Paralegal Voice, is an obvious choice to included in an infographic on “Famous Paralegals.”  However there are a few other names on the list that we found surprising including: Famous activist Erin Brockovich Comedian Ellen Degeneres Former U.S. President Abraham Lincoln The reference to Mr. Lincoln as a paralegal caused us pause:  The ... Read More »

Audit of 50 Law Firms Finds New CRM Best Practices

Audit of 50 Law Firms Finds New CRM Best Practices

Some law firms experience greater success with CRM implementations than others.  A recent audit of 50 law firms, many among the Am Law 100 or 200, provides insight as to how. The audit found a combination of strategy and tactical techniques makes a remarkable difference, according to Matt Thompson.  Writing for LawMarketing.com – 10 Best Practices to Implement CRM Effectively ... Read More »

Friday Share:  Pop Quiz – Are You a New Normal Lawyer?

Friday Share Pop Quiz – Are You a New Normal Lawyer

Are you a “new” normal lawyer? The “Are You the (New) Normal Lawyer?” quiz, which was developed by the by Catherine Sanders Reach, director of Law Practice Management & Technology  at the Chicago Bar Association, can help with such an assessment. Eight simple questions will evaluate a lawyer’s perspective on a range of topics including: billable hours, client communication, cloud technology and Richard ... Read More »

YouTube Friday:  Legal Services as a Credence Good

YouTube Friday Legal Services as a Credence Good

Seventeen and half-days – it’s the time between legal work performed and time entry.  There’s a parallel between the time that elapses and the size of the legal invoice – or velocity. “The longer you wait, the more you inflate,” says D. Casey Flaherty driving home a message of his key note talk the recent 2015 CounselLink Customer Conference.  It ... Read More »

InterAction Adds Passive Data Management to Law Firm CRM

LexisNexis InterAction IQ Module

Who you know may well be just as important as what you know. For law firms, knowing “who knows whom” can be a defining difference in both client loyalty and revving up the referral engine. “Research shows there’s a correlation between the number of partner relationships a client has with a law firm and that client’s loyalty. Client-flight risk drops ... Read More »

3 Ways Corporate Legal Operations Use Metrics

3 Ways Corporate Legal is Using Metrics

The recent conference that provided snapshots into the evolution of corporate legal operations maturity – also provided a glimpse into metrics and measurement. It’s important to note, as the CounselLink consulting team is quick to point out, legal departments metrics may vary based on the unique needs of a given company or industry. Sometimes legal departments fall into the habit ... Read More »

Infographic: Amazing Coincidences of 2 Lawyers on July 4th

Infographic Amazing Parallels of 2 Lawyers on July 4th-header

Twenty-six of the 44 Presidents in U.S. history also served as lawyers.  On the anniversary of the Declaration of Independence, it seems fitting to highlight two of them who also served as founding fathers:  John Adams and Thomas Jefferson. Sometimes friends and sometimes bitter political rivals, their lives have amazing coincidences:  the both passed the bar at 24; they were ... Read More »

Snapshots: Evolution in Corporate Legal Maturity

Snapshots Evolution in Corporate Legal Maturity

About a 100 corporate legal professionals participated in a panel discussion that centered on maturing legal operations at the annual 2015 annual LexisNexis CounselLink customer conference. In some ways, listening to the session was like being a fly on the wall as attendees and panelists discussed objectives and programs unique to respective industries, including financial services, communications and biotechnology. Here are three ... Read More »

8 LexisNexis Tech Webinars or Events for July

9 LexisNexis Tech Webinars or Events for July

There are a number of events coming up in the next thirty days, although one of them will occur on the last day of June rather than in July.  We’ve made it easy for the witness to spot which one in this line up:  its number #1 and coincidentally the subject of that event is a top priority for many law ... Read More »