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Author Archives: Khang Pham

Khang Pham
Khang Pham currently serves as the Product Manager for InterAction and has been with the LexisNexis team since 2005. As an experienced Product Manager with more than 13 years of working in the information technology and services industry, he is responsible for engaging customers on product needs and overseeing the InterAction product roadmap. Khang holds a Bachelor of Science degree in Management Information Systems from Wright State University in Dayton, Ohio.

Shifting from How to Why: What I’ve Learned by Listening to Our Customers

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When your job involves developing innovative technology, it’s easy to get so wrapped up in figuring out what you are going to do next, how you are going to do it and when you can deliver it, that you forget about why you are doing it in the first place. As a Product Manager working on InterAction® customer relationship management ... Read More »