Home » Author Archives: Kris Satkunas

Author Archives: Kris Satkunas

Kris Satkunas
As Director of Strategic Consulting at LexisNexis, Kris leads the LexisNexis CounselLink team’s efforts to advise corporate legal departments on improving operations with data driven decisions. She is an expert in managing the business of law and in data mining, and also has expertise in matter pricing and staffing, partner compensation, practice area metrics, and scorecards. Kris joined LexisNexis in 2000 after honing her finance skills as a Senior Vice President of Strategic Finance at SunTrust Bank. She has authored numerous articles and speaks regularly at legal industry events. Kris has a B.B.A. in Finance from the College of William and Mary in Virginia.

Legal Department Metrics: Cost vs. Value

legal department value metrics

When asked if metrics provide a useful and accurate measure of the legal department’s value to the business, 66% of GCs say “no” in a recent survey.  Is this at all surprising?  The legal department metrics, used in most organizations, are not aimed at measuring value – they measure the legal department’s cost to the organization.  Do I think my ... Read More »

Measuring What Matters About Matters

enterprise legal management trends

Recently, LexisNexis CounselLink published its first Enterprise Legal Management Trends Report. One of the key metrics included in the report is blended average matter rates, which I think warrants more discussion. When I talk to most managers of legal departments or their procurement partners, their efforts to manage rates usually focus on individual timekeepers. It’s time to look at the big ... Read More »

Proving Value – Looking Beyond the Wallet

Wallet-1024x683

One of my favorite topics during meetings and presentations with General Counsel is measuring the value of legal departments. In my experience, nearly everybody in a corporation recognizes that the legal department adds value, but very few have concrete ideas regarding the right metrics to quantify that value. The default result has all the metrics focused on cost, thus perpetuating ... Read More »