Home » Corporate Counsel

Corporate Counsel

Legal Department Metrics, Reports, and Analysis: A CounselLink / CLOC Discussion – Part 1

Legal Department Metrics, Reports, and Analysis

I just returned from San Francisco where I was fortunate enough to be invited to facilitate a discussion with the Corporate Legal Operations Consortium (CLOC) on legal department metrics. My colleague, Kris Satkunas, Director of Analytics Consulting for CounselLink, and I shared our views on best practices in establishing a corporate legal metrics program. Elaborating on we’ve learned about best ... Read More »

A Solo’s Secret to Success: Find Ways to Add Value

CounselLink Release 6.4 Preview Webinar Today – There’s Still Time to Register

One of the biggest challenges small law firm owners face in trying to sustain a profitable business is simply getting paid, according to Lance M. Pritikin, attorney and owner of Los Angeles-based Law Offices of Lance Pritikin. Mr. Pritikin believes the problem stems mainly from small law firm owners modeling their billing cycle after large law firms. In other words, ... Read More »

GSK, AFAs and the Continuing Evolution of Legal Billing

Continuing Evolution of Legal Billing

In an article, published last Wednesday on Law.com, author Jennifer Williams-Alvarez relates how the pharmaceutical giant, GlaxoSmithKline, has virtually eliminated hourly billing across its outside counsel panel, worldwide. With 84 percent of the work performed by outside counsel for GSK in 2015 billed under alternative fee arrangements, the company has reportedly reduced its legal spend without sacrificing the quality of ... Read More »

EDA vs. ECA: In Search of a New Approach

EDA vs. ECA: In Search of a New Approach

In the U.S., 96 percent of all civil cases are resolved short of a jury trial. Along the way, however, costs associated with litigation discovery (e.g., preservation, collection, review, production) are financially burdensome to both the plaintiff and the defendant. In many instances, the opposing party will even strategize on how to make it as difficult as possible to comply ... Read More »

UnitedLex Relies on Scalable Software Tools to “Deliver Best Product to Our Clients”

UnitedLex Relies on Scalable Software Tools to “Deliver Best Product to Our Clients”

We often hear that it’s important for a business product or service to be “scalable” – in the world of information technology, as TechTarget defines the term, that means the software will “continue to function well when changed in size or volume in order to meet a user need.” One global provider of legal and business solutions has proven that ... Read More »

Optimizing Law Firm Digital Strategy Results with LinkedIn – A 5-Step Plan for Success

Optimizing Law Firm Digital Strategy Results with LinkedIn – A 5-Step Plan for Success

In Tuesday’s Business of Law Blog post, we presented tips from LexisNexis Client Advisor, Michelle Woodyear, on creating and implementing a successful digital marketing strategy. Today, we riff on one of the key tactics Woodyear recommends that firms adopt in order to optimize the results of their digital strategy – the use of LinkedIn. Not unexpectedly, the growth in General ... Read More »

A Case in Driving Operational Efficiency: Identify What Matters Most

A Case in Driving Operational Efficiency: Identify What Matters Most

“You can’t boil the ocean,” said Kris Satkunas, director of strategic consulting for LexisNexis CounselLink, during a webinar focused on driving operational efficiency in the legal department.  Instead of trying to accomplish everything at once, she suggested honing in on a handful of metrics that clearly identifies what is most important to the legal department. “The legal department is a ... Read More »

A Digital Marketing Blueprint for Successful CRM Implementation

A Digital Marketing Blueprint for Successful CRM Implementation

It’s no secret that one of the biggest impediments to implementing a customer relationship management (CRM) system firmwide is enlisting lawyer buy-in. Despite the potential that CRM systems hold for supercharging a firm’s business development success, when it comes to the value of sharing client relationship information within a law firm, marketing professionals and lawyers are sometimes inclined to see ... Read More »

NightOwl Discovery Reduces eDiscovery Document Review by 85%

NightOwl Discovery Reduces eDiscovery Document Review by 85%

It’s a well-known axiom in the legal tech world that effective early data assessment on the front end of the eDiscovery process can significantly reduce data that must be processed later in the workflow. But the proof of any theory is always in the empirical results. NightOwl Discovery, which helps companies in the most demanding industries reach their discovery management ... Read More »

Putting the You in UX: Behind the Scenes of Lawyer-Driven Legal Software

Putting the You in UX: Behind the Scenes of Lawyer-Driven Legal Software

“You can observe a lot by watching.” Yogi Berra When it comes to legal software, there’s “easy.” And then there’s easy. “Easy” it what a lot of products promise, but sometimes they equate the term with taking a minimalist approach. So minimalist, in fact, that when you sit down to use it you’re greeted by a seemingly blank screen void ... Read More »