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Vendor Management Goals and Metrics for Claims Legal Professionals

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Matching Organizational Goals with the Right Metrics to Get You There There’s an old Sufi tale in which a wise man comes upon an elderly man searching the ground under a street lamp. He inquires what he’s doing, hoping to help ease the man’s distress. “I’m looking for my lost keys,” the older man replied. After some time searching the ... Read More »

CounselLink Impact Awards Part I

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“CounselLink is our light at the end of the tunnel” The following Impact Awards submission was written by Sandy Sullivan, Senior Corporate Paralegal at National Vision. Ms. Sullivan is one of three Impact Award winners for 2017. All three winning submissions are being featured in Business of Law blog posts from LexisNexis. National Vision is the 4th largest retail optical ... Read More »

CounselLink Conference 2017 Panel Session to Address Law Firm Diversity

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Diversity. Since the adoption of ABA Resolution 113 last August it seems as though nearly everyone in the legal profession is talking about it. A growing number of law firms and corporate law departments are doing more than talking about diversity. As called for in Resolution 113, they’ve taken steps “to expand and create opportunities at all levels of responsibility ... Read More »

Home Tours, Test Drives, Playing Fetch and Buying Software

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In 2005, my husband and I decided we were ready to adopt a dog. I scoured the rescue sites and after countless hours and a number of inquiries, I found “the one,” a mischievous-eyed mutt of beagle (and who-knows-what-else) descent. On the phone, the shelter owner told me that Ellie was probably NOT the dog for us and discouraged us ... Read More »

3 Ways to Provide the Best Insurance Defense at the Best Cost

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Finding qualified law firms for policyholders is top priority for The Loya Insurance Group, but knowing which firm to select for a particular case isn’t always an easy undertaking. The auto insurance carrier is based in El Paso, Texas, but serves policyholders in 11 states through more than 526 agencies. According to Dan Ruderman, Director of Strategic Consulting for CounselLink, ... Read More »

Breakfast Learning Lab Sessions to Debut at CounselLink Conference 2017

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Would you care for some knowledge with your morning coffee and bagel? If so, you’ll find it at CounselLink Conference 2017. New this year at the CounselLink Conference will be Breakfast Learning Lab Sessions conducted by LexisNexis Senior Trainer, Amy Nelson. Tuesday, June 6, Amy will present a Beginner Reporting Learning Lab to provide users who are new to reporting ... Read More »

Law Firm Partner Rate Gap Widens, Consolidation Increases

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Size does matter, at least when it comes to law firm billing rates. According to findings from a new CounselLink Enterprise Legal Management (ELM) Trends Report from LexisNexis, partners in the nation’s “largest 50” law firms earn significantly more than those in the second-largest group. The latest ELM Trends Report reveals that firms with 750 or more attorneys now command ... Read More »

Video Preview: Latest CounselLink Enterprise Legal Management Trends Report

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From the time the first edition was published in October of 2013, the CounselLink Enterprise Legal Management Trends Report was unique in its approach. Unlike industry studies based on surveys, the data for the Trends Report was derived from a detailed analysis of invoices processed through the CounselLink ELM solution. Instead of drawing its conclusions from what corporate law departments ... Read More »

Congratulations On Your New Legal Software! Now What?!

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You did the research. You compared the different options and features and made your choice. You even got the Purchase Order approved (finally). Now it’s time to move into the implementation phase. Set the stage for getting everyone affected by the change, from leadership to staff, working on the same page with these 9 tips for a successful software implementation. ... Read More »

A Blueprint for Legal Department Budgeting and Forecasting – Part 2: Best Practices

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In Part 1 of this 2-part series on legal department budgeting and forecasting, I discussed many reasons legal departments choose to implement matter budgets. I also identified six key benefits that result from implementing a formal matter budgeting process. This concluding installment explores proven best practices for ensuring the effectiveness of the budgeting and forecasting process. First Things First When ... Read More »