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InterAction Adds Passive Data Management to Law Firm CRM

LexisNexis InterAction IQ Module

Who you know may well be just as important as what you know. For law firms, knowing “who knows whom” can be a defining difference in both client loyalty and revving up the referral engine. “Research shows there’s a correlation between the number of partner relationships a client has with a law firm and that client’s loyalty. Client-flight risk drops ... Read More »

Infographic: Amazing Coincidences of 2 Lawyers on July 4th

Infographic Amazing Parallels of 2 Lawyers on July 4th-header

Twenty-six of the 44 Presidents in U.S. history also served as lawyers.  On the anniversary of the Declaration of Independence, it seems fitting to highlight two of them who also served as founding fathers:  John Adams and Thomas Jefferson. Sometimes friends and sometimes bitter political rivals, their lives have amazing coincidences:  the both passed the bar at 24; they were ... Read More »

The 5 Biggest eDiscovery Challenges at Government Agencies

The 5 Biggest eDiscovery Challenges at Government Agencies

Note: The following is a guest post from Daryn Teague, who provides support to the litigation software product line within the LexisNexis software division. One of this year’s more intriguing political stories was touched off by reports that former Secretary of State Hillary Clinton maintained her email on a private server, using personal accounts, during her term in office. The Clinton email controversy ... Read More »

Raindance: 5 Takeaways on Client Teams from #LSSO

Raindance 5 Takeaways on Client Teams from LSSO

Driving better outcomes from law firm client team programs was a common theme at a recent industry conference.  And for good reason too: some 80% of law firms have such programs, but just 39% grade them as successful. The 12th Annual RainDance Conference, the signature event hosted by the Legal Sales and Service Organization (LSSO), proved to be a fruitful ... Read More »

8 LexisNexis Tech Webinars or Events for July

9 LexisNexis Tech Webinars or Events for July

There are a number of events coming up in the next thirty days, although one of them will occur on the last day of June rather than in July.  We’ve made it easy for the witness to spot which one in this line up:  its number #1 and coincidentally the subject of that event is a top priority for many law ... Read More »

6 Questions and Answers: Big Views on Big Law Tech

6 Questions and Answers Big Views on Big Law Tech

For the better part of a couple decades, Matt Thompson has worked with large law firms to implement sizable technology projects in support of smarter business development – and has a wealth of tech experience beyond it. Today his role centers on leading a Client Success Team Program and we managed to get a hold of him in-between client conference ... Read More »

Basics and Best Practices for Litigation Presentation Software

Basics and Best Practices for Litigation Presentation Software

From big data to the “Black Swan” event, there are several underlying factors driving change in eDiscovery.  This offers both a challenge and an opportunity. On one hand, 67% of law firms in the Am Law 200 reported an increase in workload around eDiscovery and litigation according to research conducted by consulting firm The Cowen Group.  On the other hand, ... Read More »

History and Origin of the Billable Hour

History and Origin of the Billable Hour

The billable hour is a persistent topic, arguably because it’s so central to the business of law and indeed the larger business community. While there is strong case to suggest alternative fee arrangements (AFAs) have sustainable traction there’s also evidence that significant current trends in legal pricing are based in some part on the billable hour. The billable hour persists, as ... Read More »

Friday Share: eyeWitness to Atrocities

eyeWitness to Atrocities

Earlier this month, the International Bar Association (IBA) released a mobile phone app – eyeWitness to Atrocities – for “documenting and reporting human rights atrocities in a secure and verifiable way so the information can be used as evidence in a court of law.” The intent of the project is to help solve a sizable legal gap amid the growing ... Read More »

4 Easy Tips for Law Firm Client Team Programs

4 Easy Tips for Law Firm Client Team Programs

Most law firms – some 80% have client team programs, but just 39% of firms say these teams are “successful” according to Bryan Austin a law firm client advisor with the LexisNexis® InterAction® group. The data comes from a range of market research sources including surveys and interviews conducted with the InterAction client base.  Upwards of 90% of the Am ... Read More »