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How to Give Clients the Birthday Experience Using Science

How to Give Clients the Birthday Experience Using Science

“Give clients the birthday experience,” says Mo Bunnell, president of Bunnell Idea Group of how to win over clients and generate leads. Focusing more attention on clients and prospects, he adds, can have a profound impact on connecting more closely with these individuals. He recommends tailoring lead generation efforts to a client or prospect’s preferred thinking style, via the Herrmann Brain ... Read More »

Learning to Grow: Investing Based on Legal Department Objectives

Learning to Grow: Investing Based on Legal Department Objectives

At 87 years of age, Michelangelo famously said, “I am still learning.” In spite of his remarkable talent, he understood there’s always an opportunity to learn something new. Bolstered by continued growth in new business, revenues and number of customers and inspired by a capacity to learn more, LexisNexis is making significant investments in its CounselLink business in the coming ... Read More »

Managing the Millennial Lawyer

Managing the Millennial Lawyer

According to U.S. Census Bureau data, the country’s population is comprised of more than 80 million individuals who were born between the years 1980 and 1999. Popularly referred to as Millennials, this group is the largest age cohort in history. Given their relatively ubiquitous presence in the U.S. workforce (they represent more than a third of workers), it’s not surprising ... Read More »

EDA vs. ECA: An Introduction

EDA vs. ECA An Introduction

The litigation technology industry has been grappling with how to find consensus over distinctions between a pair of key acronyms in eDiscovery that are related but separate: Early Data Analysis (EDA) and Early Case Assessment (ECA). According to The Cowen Group’s “2016 Q2 eDiscovery Critical Trends Survey,” nearly all litigation technology and eDiscovery professionals expressed an understanding of EDA as ... Read More »

Breaking Down Walls Broke Down Barriers

Breaking Down Walls Broke Down Barriers

On a random Wednesday afternoon in May, Angela McIlveen called lawyers and staff to meet her in the law firm’s common area where she distributed bonuses to everyone in the office. The firm met a new financial goal and as Angela describes it, everyone helped meet the goal, so everyone benefited with a financial reward. Or put another way, the ... Read More »

Why Hasn’t Predictive Coding Fulfilled its Promise in eDiscovery?

Predictive Coding

Last week, the U.S. Tax Court denied an Internal Revenue Service motion to compel the production of electronically stored information that was not delivered based on the mutually agreed-upon use of “predictive coding” in eDiscovery. This ruling comes two years after the same court authorized the use of predictive coding in the case (Dynamo Holdings, Ltd. vs. Commissioner, 143 T.C. ... Read More »

3 Ways to Keep and Win Clients and Deepen Relationships

3 Ways to Keep and Win Clients and Deepen Relationships

“Understanding clients is the absolutely most critical factor in client acquisition,” said Tim Corcoran, legal advisor and principal of Corcoran Consulting Group, LLC in an interview on the topic. Attorneys often think clients simply want exceptional legal counsel, said Mr. Corcoran, but equally important is understanding their business velocity. “Understanding how clients think, how they make decisions and how they ... Read More »

5 Myths of Legal Document Management

5 Myths of Legal Document Management

Since the invention of the Gutenberg printing press in the 15th century, the human race has been searching for innovative ways to organize, store and exchange large amounts of information. In just the past 60 years, we’ve seen the progression from magnetic disk drives (e.g., floppy disks) to optical devices (e.g., CD-ROM) to web-based systems (e.g., the cloud). Those who ... Read More »

3 Benefits of Good Litigation Software Design

3 Benefits of Good Litigation Software Design

When most of us hear about the importance of a good design, we tend to think of aesthetics – is the object pleasing to the eye, does it impress us visually, do we engage with it on some visceral level, etc. For the professionals who work in the world of software design, the goal is much more than to produce ... Read More »

5 Ways to Become a Business Development Pro

5 Ways to Become a Business Development Pro

According to LexisNexis data, it is estimated that law firms that improve their retention rate by five percent can increase their revenue rate by 25 percent. However, while many firms express interest in business development, some firms still struggle to figure out exactly what investments make the best business sense—and exactly how to achieve their business goals. In order to ... Read More »