Just Updated

5 Takeaways from a Law Firm CRM Survey

Barriers-to-CRM-success

Last week we published the results of a new survey on law firm CRM in 2013. Certainly the survey’s purpose was market research, but we also set out to test some of the ideas we’ve heard (and written about) in the marketplace. Here’s what we found at a glance: 1. CRM projects in law firms are maturing. It’s no surprise perhaps that CRM projects ... Read More »

New Survey: Insight Into The State Of Law Firm CRM

Law-firm-CRM-investment

Note:  This post was originally published by Ted Seward. It is never sufficient to just have a CRM system; the real value comes from use.  We recently completed a CRM survey that provides insight into the state of CRM in the legal market. The findings can be summed up by saying: you get back what you put into it. The ... Read More »

9 Must Read Reactions to the ELM Trends Report

litigation spending matters

What set the first-ever Enterprise Legal Management Trends Report apart wasn’t just the conclusions, but the data set that produced those conclusions. This study was not a survey but rather an analysis of invoices paid. In other words, we didn’t ask corporate counsel what they were doing, or even what they planned to do but rather, we looked at what they did. ... Read More »

ELM Trends Report: Turning Information Into Action

timthumb

As previously discussed in this blog, LexisNexis CounselLink recently published its first Enterprise Legal Management Trends Report. This report contains a wealth of information on evolving practices by corporate legal departments regarding legal spend management. An important question for individuals in roles responsible for managing legal spend – be it General Counsel, legal department operations managers, or in-house counsel – is ... Read More »

New Infographic: What Attorneys Need to Know about Malpractice

Malpractice-infographic-200x200

According to the ABA the likelihood of a private practice attorney being sued for malpractice in any given year runs between 4% and 17%.  Further, attorneys who are establishing their firms can expect, on average, at least three malpractice claims over their careers. Clearly this isn’t a happy subject, and to help, the Law Firm Practice Management team has put ... Read More »

Measuring What Matters About Matters

enterprise legal management trends

Recently, LexisNexis CounselLink published its first Enterprise Legal Management Trends Report. One of the key metrics included in the report is blended average matter rates, which I think warrants more discussion. When I talk to most managers of legal departments or their procurement partners, their efforts to manage rates usually focus on individual timekeepers. It’s time to look at the big ... Read More »

4 Useful Studies that Help Law Firms Understand the Cloud

Law-Cloud

More and more studies suggest law firms are increasingly adopting cloud-based services, from secure file sharing to law firm practice management tools. But just because everyone else is doing it isn’t always the best reason to follow suit.  Besides, there are still a lot of smart and savvy people with that basic burning question:  What is the law cloud? Knowledge can reduce anxiousness – especially ... Read More »

3 Steps To A Better Budgeting Process For Law Firm Marketers

steps-to-better-decision-making

It is that dreaded time of the year again when law firm CMOs are asked to come up with their budgets for next year.  How to avoid getting caught in the trap of having your budget automatically set at what it was this year or worse because of cost pressures, last year’s budget less x%. Here are 3 steps for running a ... Read More »

Law Firm CMO Opportunity: People Powered Advocacy

People-Powered-Advocacy

Russ Fradin, CEO Dynamic Signal recently presented B2B Marketing Trends to Watch at the Brand Innovators B2B summit in NYC.   His top 5 were: Employee advocacy and social selling Content Marketing Mobile and consumerization Big Data Agile Marketing It got me thinking, what are the opportunities for CMOs at Law Firms to leverage these trends? The low hanging fruit might be #1 and ... Read More »

The Five Highest-Value Tasks for Law Firm Owners

value-of-time

Lawyers are busy.  But if you’re a law firm owner, you’re even busier. Sure, you have client calls, meetings, depositions, courtroom appearances, and other tasks. But you also have other things to worry about: rent, insurance, payroll for your staff, invoicing, billing, collections, and seemingly countless other tasks that can make working smart vs. working hard feel like a losing battle. ... Read More »