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Resistance is Futile: Work with Human Nature to Manage Change Successfully

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No one likes change. Just ask the folks that developed New! Coke all those years ago. But change we must to keep pace with the world. Never has that been more true than in law firms. Traditionally thought of as one of the most change-averse industries, the most successful firms today have not only adopted new technologies to keep pace ... Read More »

The Busy Lawyer’s Guide to Accomplishing More, One Task at a Time

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A few months ago, at a restaurant in Houston, I overheard a manager interviewing a job candidate for an open position. The conversation went something like this: Manager: “Tell me about your ability to multitask.” Candidate: “I single-task. In my opinion multitasking doesn’t produce effective results.” Manager: “I completely agree. Multitasking is a joke.” The men continued what appeared to be ... Read More »

Knowing When To Outsource Product Training

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Most large law firms have learning & development teams that include learning professionals working side-by-side with former assistants who displayed talent and interest in training their peers. These teams tend to handle the firm’s training projects on their own, rather than partner with a vendor. This approach of ‘Inside Only’ can be advantageous, primarily around familiarity with the organization’s culture ... Read More »

CounselLink Conference 2017 Panel Session to Address Law Firm Diversity

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Diversity. Since the adoption of ABA Resolution 113 last August it seems as though nearly everyone in the legal profession is talking about it. A growing number of law firms and corporate law departments are doing more than talking about diversity. As called for in Resolution 113, they’ve taken steps “to expand and create opportunities at all levels of responsibility ... Read More »

Home Tours, Test Drives, Playing Fetch and Buying Software

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In 2005, my husband and I decided we were ready to adopt a dog. I scoured the rescue sites and after countless hours and a number of inquiries, I found “the one,” a mischievous-eyed mutt of beagle (and who-knows-what-else) descent. On the phone, the shelter owner told me that Ellie was probably NOT the dog for us and discouraged us ... Read More »

3 Ways to Provide the Best Insurance Defense at the Best Cost

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Finding qualified law firms for policyholders is top priority for The Loya Insurance Group, but knowing which firm to select for a particular case isn’t always an easy undertaking. The auto insurance carrier is based in El Paso, Texas, but serves policyholders in 11 states through more than 526 agencies. According to Dan Ruderman, Director of Strategic Consulting for CounselLink, ... Read More »

Breakfast Learning Lab Sessions to Debut at CounselLink Conference 2017

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Would you care for some knowledge with your morning coffee and bagel? If so, you’ll find it at CounselLink Conference 2017. New this year at the CounselLink Conference will be Breakfast Learning Lab Sessions conducted by LexisNexis Senior Trainer, Amy Nelson. Tuesday, June 6, Amy will present a Beginner Reporting Learning Lab to provide users who are new to reporting ... Read More »

Four Insider Legal BD Strategies for 2017

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As rapidly evolving as law firm business development is these days, the only real certainty seems to be a lot of uncertainty. No need to despair. Judging from the agenda at InterAction Accelerate Business Development Summit 2017 from LexisNexis, it looks as if smart marketing and BD professionals are about to hear a lot of answers to all those questions ... Read More »

Law Firm Partner Rate Gap Widens, Consolidation Increases

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Size does matter, at least when it comes to law firm billing rates. According to findings from a new CounselLink Enterprise Legal Management (ELM) Trends Report from LexisNexis, partners in the nation’s “largest 50” law firms earn significantly more than those in the second-largest group. The latest ELM Trends Report reveals that firms with 750 or more attorneys now command ... Read More »

3 New InterAction Features to Tackle Your Biggest CRM Headaches

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Law firms today face an uphill battle. A new CounselLink study from LexisNexis indicates that law firm consolidation is increasing. Based on companies reflected in the study, more than 60 percent use 10 or fewer firms to handle at least 80 percent of their legal work. For those law firms getting the bigger piece of the pie, this is great ... Read More »