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3 Ways InterAction IQ Can Help Law Firms Grow Organically

3 Ways InterAction IQ Can Help Law Firms Grow Organically

Never underestimate the power of intelligent prospecting. Something as simple as well-timed congratulatory email or call to a client about a recent promotion goes a long way. In fact, according to Mark Herrmann Chief Counsel of Litigation and Global Chief Compliance Officer at Aon, in an Above the Law article titled: Business Development 5 Things I Have Seen Work, simply ... Read More »

Data Security Audits: The Benefits of “Co-Education”

Data Security Audits

We’ve been publishing a series of posts tied to the importance of data security audits at law firms and some of the key things that firms need to understand about their responsibilities. In previous articles (click here and here), we shared some of the overarching trends in data security audits and explored the art of interpreting data security audits. This ... Read More »

Reading the Clues of Engagement: 3 Ways to Use IQ to Counter Client Flight Risk

Reading the Clues of Engagement: 3 Ways to Use IQ to Counter Client Flight Risk

Understanding how engaged clients are with their law firms can provide important clues in helping law firms retain clients, according to a new LexisNexis InterAction IQ E-Book titled: 6 Surefire Ways to Impress Your Legal Management Committee and Optimize your Team’s BD efforts. By identifying those clients that are most valuable to the firm and understanding which of those clients ... Read More »

4 Valuable Reports in Case Preparation

4 Valuable Reports in Case Preparation

Whether you’re talking about litigation, real estate, insurance or any other professional service industry, there is nothing terribly exciting about creating reports. They can be onerous to build, a pain to produce and boring to study. But the fact is that few things can improve efficiency and strategic management more than a well-crafted, insightful and user-friendly report. On a recent ... Read More »

3 Reasons Law Firms Need More than a Rolodex to Track Relationships

3 Reasons Law Firms Need More than a Rolodex to Track Relationships

If you listen closely, you may hear law firm marketing and business development professionals refer to their client relationship management systems as “glorified Rolodexes.” With this reference, some professionals are overstating their true beliefs – yet others are completely serious. While a Rolodex is an easy-to-use device used to store contact information, its limited capabilities have been far surpassed by ... Read More »

How Law Firms Can Recapture Those Lost Discovery Fees

How Law Firms Can Recapture Those Lost Discovery Fees

Historically, law firms were able to generate significant revenue from the time-intensive work their attorneys were required to do throughout the entire discovery process. When lawyers reviewed paper copies of client files, weeding out duplicates and irrelevant documents while flagging the relevant documents, they billed those hours and the firm collected the fees. The rise of eDiscovery momentarily created even ... Read More »

Rethinking the Legal Ops Model: A Flight Plan for the Future

Rethinking the Legal Ops Model: A Flight Plan for the Future

“Mayday, Mayday, Mayday.” Writing in an article in Corporate Counsel last week, Dan Currell, director of client solutions at Novus Law and Aaron Kotok, legal practice leader at CEB, assessed the state of legal department operations. Their conclusion? The current operating model for legal operations is on a collision course with failure. “The operating model for most of today’s legal ... Read More »

All Aboard: Get a CounselLink Demo at ACC to Win $50.00 Gift Card

All Aboard: Get a CounselLink Demo at ACC to Win $50.00 Gift Card

Whether travelling by plane, train, car or trolley to this year’s ACC Annual Meeting in San Francisco, upon arrival, in addition to breathing in the salty Bay air and taking in spectacular views of Alcatraz, be sure a visit to LexisNexis booth #1004 is one of your mains stops! Not only will you learn more about how the CounselLink software ... Read More »

4 Ways to Use InterAction IQ to Drive Business Development

InterAction IQ

Building strong client relationships is fundamental to the law firm business development process.  Equally important is understanding who in the law firms owns these relationships and identifying opportunities to expose clients and prospects to additional resources in the firm. “When you have 300 employees and can filter that information down to the 15 employees who have a “knows” relationship with ... Read More »

Blog On

Blog On

A blog post about an online article about law firm blogging, with a link to an article containing blogging tips for lawyers? As far as we know, a little mise en abyme never hurt anyone, so let’s do this. An article by Jennifer Williams-Alvarez on the digital edition of Corporate Counsel caught our attention the other day. In it, the ... Read More »