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The Complexity of eDiscovery Amid the Evolution of Technology

The Complexity of eDiscovery Amid the Evolution of Technology

Note:  The following is a guest post by Jessica Solano, a litigation technical consultant with the LexisNexis litigation solutions team. Do you remember when your imagination used to dream how our lives would easier if with a few modern conveniences?  Did you dream of jet-setting to different planets, living like the Jetsons with a robotic maid, or teleporting your objects ... Read More »

Audit of 50 Law Firms Finds New CRM Best Practices

Audit of 50 Law Firms Finds New CRM Best Practices

Some law firms experience greater success with CRM implementations than others.  A recent audit of 50 law firms, many among the Am Law 100 or 200, provides insight as to how. The audit found a combination of strategy and tactical techniques makes a remarkable difference, according to Matt Thompson.  Writing for LawMarketing.com – 10 Best Practices to Implement CRM Effectively ... Read More »

Small Law Client Service Continues Even After Sundown

Client Service Continues Even After Sundown

Note: The following is a post from contributor Carla Del Bove, who provides support to the business of law software product line within the LexisNexis software division. The Law Office of Stebelton, Aranda & Snider, in Lancaster, Ohio, has a no holds barred approach to customer service – every client phone call needs to be returned at the end of each day, no matter ... Read More »

7 Creative Ideas to Kick Start Collaborative Legal Conversations

7 Creative Ideas to Kick Start Collaborative Legal Conversations

Note:  The following is a guest post by Timothy B. Corcoran. As a management consultant who spends time with both law firms and law departments, I frequently feel like a marriage counselor or mediator who is constantly encouraging each side to better understand the other. Quite often, the laments and wish lists by in-house counsel and outside counsel are fundamentally ... Read More »

Friday Share:  Pop Quiz – Are You a New Normal Lawyer?

Friday Share Pop Quiz – Are You a New Normal Lawyer

Are you a “new” normal lawyer? The “Are You the (New) Normal Lawyer?” quiz, which was developed by the by Catherine Sanders Reach, director of Law Practice Management & Technology  at the Chicago Bar Association, can help with such an assessment. Eight simple questions will evaluate a lawyer’s perspective on a range of topics including: billable hours, client communication, cloud technology and Richard ... Read More »

5 Reasons Virtual Law Firms Needs to Invest in Case Management

5 Reasons Virtual Law Firm Needs to Invest in Case Management

Note:  This is a guest post by Stacey L. Romberg In 1999, I took a leap of faith by starting my own law firm. In the years preceding that wise decision, I woke up each workday, put on expensive professional attire, spent thirty minutes to two hours (the commute varied by job) either in my car or on a subway, ... Read More »

Surviving and Thriving with 21st Century Clients

Surviving and Thriving with 21st Century Clients

Note:  The following is a guest post by Camille Stell. Lawyers face a myriad of challenges in today’s legal marketplace. Topping the list: dealing with the 21st century client. A new century means a new type of client. Trying to apply 20th century solutions to 21st century clients simply won’t work. It will result in sour client relations, which in ... Read More »

12 Tips for Implementing a Small Law Strategy

12 Tips for Implementing a Small Law Strategy

Note:  The following is a guest post by Charity Anastasio. The firm has spent months devising its strategic plan. It decided on a vision and mission, a team was assembled that looked at the environment internally and externally with a PEST analysis and a SWOT analysis, tried to apply the Porter Five Forces rivalry analysis and narrow its plan by ... Read More »

The Best Kept Secret to Getting More Work: Stuff Envelopes  

The Best Kept Secret to Getting More Work Stuff Envelopes

  Note:  This is a guest post by Derek Maine, marketing director with Teague Campbell Dennis & Gorham, LLP. As summer begins so too does the familiar conference circuit. Attorneys and legal marketers book the group rate across the country for industry association conferences and trade shows, looking to ‘increase their exposure,’ ‘know the industry,’ ‘network with key decision makers,’ ... Read More »

YouTube Friday:  Legal Services as a Credence Good

YouTube Friday Legal Services as a Credence Good

Seventeen and half-days – it’s the time between legal work performed and time entry.  There’s a parallel between the time that elapses and the size of the legal invoice – or velocity. “The longer you wait, the more you inflate,” says D. Casey Flaherty driving home a message of his key note talk the recent 2015 CounselLink Customer Conference.  It ... Read More »