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Selecting and Managing Outside Counsel — Sage Advice From the Trenches

Selecting and Managing Outside Counsel -- Sage Advice From the Trenches

An article published recently on ACC Docket.com and jointly authored by Scott Rosenberg and Dan Safran of LegalShift, LLC and Jim Wilber of Altman Weil, presented a handful of techniques for selecting and managing outside counsel. With extensive experience in implementing law department strategy and operational efficiency improvement projects for legal departments, the trio has witnessed first-hand the challenges general counsels face when ... Read More »

Designing “Richer” Legal Software Tools

Designing “Richer” Legal Software Tools

Internal paradigm shifts are never easy in a corporate setting, but sometimes they are the only way to point the company in a direction that will help its products and services better satisfy customer needs. “In recent years, we’ve made great strides at building software tools in a more agile manner, but we saw an opportunity to develop products that ... Read More »

Disruptive Technology is Reshaping Legal Market, Says ILTACON Keynoter

Disruptive Technology is Reshaping Legal Market

Whatever made you successful until now could also be the biggest threat to your future, warned the opening keynote speaker this week at ILTACON 2016. “What’s happening now is the beginning of a new chapter in the tale of transformation,” said Mike Walsh, CEO of Tomorrow, a global consultancy on designing business for the 21st century, which advises leaders on ... Read More »

ILTA/InsideLegal Study Indicates Legal Tech Budgets on the Rise

Study Indicates Legal Tech Budgets on the Rise

A new study conducted by the International Legal Technology Association (ILTA) in conjunction with InsideLegal suggests a majority of law firms, 53%, report an increase to their technology budgets in 2016. In spite of this, survey respondents cite issues of security management, user adoption, risk management/compliance and email management as their “Top IT challenges in 2016.” The 2016 ILTA/InsideLegal Technology ... Read More »

In Their Own Words, Customers Share CounselLink Business Benefits

Customers Share CounselLink Business Benefits

They say every good relationship begins with open communication. This is especially true when it comes to a managing a customer relationship. At CounselLink, our customer philosophy is more than simply a vendor/customer relationship. In contrast, we view these relationships as much more of a long-term business partnership. This means soliciting regular feedback from customers to answer the age old ... Read More »

New Federal Directive Clarifies U.S. Cyber Incident Coordination

New Federal Directive Clarifies U.S. Cyber Incident Coordination

Last week’s news reports that hackers had breached the New York Times was the latest reminder of the existential threat that all private-sector businesses face from cyber attacks. In the legal community, cyber incidents have taken place at nearly all major U.S. law firms and cybersecurity challenges are increasingly affecting small and midsized law firms as well. Earlier this month, ... Read More »

Create a Winning Firm: 6 Numbers to Have on the Radar

Create a Winning Firm: 6 Numbers to Have on the Radar

Attorneys who own their own firms can learn a thing or two from Billy Beane, the general manager of the Oakland Athletics, featured in the award-winning movie “Moneyball.” Say what? In a recent Attorney at Work article titled: Build a Major League Small Law Firm Using Data, author Tate Davis, director of small law product management for LexisNexis, shares these ... Read More »

Law Firms Finding Business Gains in Migration to Cloud

Law Firms Finding Business Gains in Migration to Cloud

When the very notion of accessing software applications on the cloud hit the legal profession – let alone cloud-based data storage and retrieval – most law firms reacted in a predictably risk-averse manner: That’s interesting, but what is the data security exposure to the firm, the confidentiality risks to clients, the liability insurance coverage implications? All of those important questions ... Read More »

Legal Department Metrics, Reports, and Analysis: A CounselLink / CLOC Discussion – Part 1

Legal Department Metrics, Reports, and Analysis

I just returned from San Francisco where I was fortunate enough to be invited to facilitate a discussion with the Corporate Legal Operations Consortium (CLOC) on legal department metrics. My colleague, Kris Satkunas, Director of Analytics Consulting for CounselLink, and I shared our views on best practices in establishing a corporate legal metrics program. Elaborating on we’ve learned about best ... Read More »

10 Don’ts of eDiscovery

10 Don’ts of eDiscovery

Electronic discovery is about technology, it’s about workflows, it’s about costs and it’s certainly about the professionals who do the work. But it’s important to remember that, at its core, eDiscovery is a serious component of the litigation process, fraught with all of the compliance responsibilities and risks that entails. To help litigation professionals gain a tighter grip on the ... Read More »