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Tag Archives: legal department operations

Case Study: Art and Science for the Corporate Legal Department

Art and Science for the Corporate Legal Department

Driving efficiency often requires change management – and change management “is really about people.” That’s according to VMware® VP and Deputy General Counsel Aine Lyons for Worldwide Legal Operations, as described by the Association for Corporate Counsel (ACC) in a case study about the ACC Value Challenge awards:  Scaling, Streamlining, and Succeeding:  Transforming Legal Services to Support the Corporate Vision. ... Read More »

Good People, Bad Process:  Building a Legal Operations Team

Good People Bad Process Building a Legal Operations Team

  Several corporate legal studies suggest that even while legal departments are primed to take on more work the growth in workload will encounter significant resource constraints: staffing and budgets are to remain flat. The only reliable way to do more with less is to do things differently.  That’s why D. Casey Flaherty is an advocate for legal operations and ... Read More »

Defining Legal Operations and Assessing Maturity

Defining Legal Operations and Assessing Maturity

No job in the world can prepare someone in advance to take the helm as CEO of a business – except, perhaps paradoxically, the job of being CEO.  Most CEOs grow up in one part of the business and while the experience is useful, there’s little that prepares a CEO to “own everything.” That’s the analogy D. Casey Flaherty likens ... Read More »

Benchmarking Corporate Legal Department Maturity

Benchmarking Corporate Legal Department Maturity

“Most of us spend time on what is urgent and not enough time on what is important,” according to Stephen R. Covey. The sentiment of the late author was reflected in the third habit – put first things first – of his bestselling book, 7 Effective Habits of Highly Effective People. Benchmarking is an effective and data-driven way to determine ... Read More »

3 Outcomes of Improving Legal Department Operations

3 Outcomes of Improving Legal Department Operations -head

Technology, analytics and process are the three drivers of corporate legal operational maturity. All three are necessary – and must work in harmony to advance the maturity of legal department operations – and the benefits can be significant. According to Justin Silverman, who leads product management for the LexisNexis CounselLink product, annual savings customers report can come in at ballpark ... Read More »

3 Drivers of Corporate Legal Operational Maturity

3 Drivers of Corporate Legal Operational Maturity

A recent survey of law departments indicated most legal departments are in the early stages of improving the maturity of law department operations. As the chart below indicates, most corporate legal departments say they have deployed technology, but still have much work to be done before having the process and technological maturity to make data driven decisions or even to predict ... Read More »

10 Telling Statistics from Optimistic Legal Departments

10 Statistics from a New Legal Department Operations Survey

A number of surveys released this year have begun to reveal a sense of optimism within the U.S. legal market.  We’d hasten to add this particular flavor of optimism is better described as cautious. Cautious as it may be, we sought to quantify that optimism.  A new survey found most legal departments think this year has been better than the ... Read More »

In Evaluating Outside Counsel, Corporate Legal says Relationships Still Matter

Evaluating Outside Counsel Corporate Legal says Relationships Still Matter - header

We recently asked corporate legal departments what they thought are the most important evaluation factors in selecting outside counsel. The answer is, as the chart nearby indicates rather resoundingly, relationships still matter. Top Factors for Evaluation Outside Counsel It’s important to note this question was a ranking question where the lower the number the better. When asked to rank a ... Read More »

5 Guidelines for Developing Corporate Legal Best Practice

5 Guidelines for Developing Corporate Legal Best Practice

There’s a good case to be made that leading companies avoid benchmarking the competition.  By definition, a company that follows what the competition is doing cannot be the leader. That’s in part, the gist of Mike Haysley’s point in a pitch published in the Metropolitan Corporate Counsel titled I Don’t Know What You Should Be Measuring, But You Do: Best ... Read More »

The New and Evolving Legal Department Operations Role

The New and Evolving Legal Department Operations Role

Note:  This post was originally written by Mike Haysley.  Corporate legal operations manager or director is one of the most important new legal roles emerging in corporate legal departments. From the emergence of e-billingin the early 2000’s, to the explosion of eDiscovery around 2005-2006, to the expansion of financial and accounting practices and controls following the 2008 economic collapse, law ... Read More »