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About Dr. David Jacobs

Dr. David Jacobs
David has worked in the software industry for the past 20 years and spent the past 14 years at LexisNexis InterAction as a Principal Consultant and Client Advisor. He has implemented InterAction at law and professional services firms and conducted strategy and change management sessions that incorporate a CRM user adoption study that he completed for his doctoral dissertation in 2016. In addition to his doctorate, David has an MBA, MS in Information Systems, and Change Management Certificate from Cornell University. David speaks regularly at legal industry events and CRM user groups. David enjoys living in the Chicago area with his Terrier mix rescue and shares a bond of Marine Corps service with his son.