Which approach is better for a law firm: cloud or premise software?
It’s a question that inherently calls for a comparison style checklist of features and functions – and may overlook a better question: Does the software solve a problem well for a law firm?
Some of the debates – including those in which we’ve participated – forget well-established benefits of premise (“prem”) software, which are worth calling out here:
1. Functionality. Many of the prem products been around for more than 20 years, which means these products have a long history of development. This provides a level of features and functions that newer online products typically do not match.
2. Integration. Traditionally speaking it’s easier to integrate multiple systems when they reside on the same network, domain or servers space.
3. Customization. Award winning prem products tend to have a greater range of customization options. Some practice management tools for example, have more than 150 fields that can be configured so that the product fits uniquely with how a law firm does business.
All this isn’t to say one approach is better than the other, that’s a question that law firms need to consider in the context of their own unique environments. That context is well-served by understanding of how a technology helps an organization solve a business problem.
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