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10 Case Studies on Small Law Firm Practice Management

10 Case Studies on Small Law Firm Practice Management

As a company, LexisNexis produces volumes of information dedicated to small law.  Examples range from white papers and webinars – to an entire resource library such as the all-new solo-lawyer resource Independent’s Way, complete with an interactive infographic that’s a feat of digital design.

Case studies are another area we focus on and speak with hundreds of clients each year seeking ways to express the value of some of the small law practice management tools in the words of our customers.  As part of our 2015 roundup, here’s a look at some of the case studies our colleague Paula Avery published this year.

All of these case studies are in PDF format and freely available for perusal.

PCLaw® Customers in Their Own Words

1. Keeping focus on the law practice. “As a lawyer, I want to spend the least amount of time on administrative work,” says Robert G. Nath, a tax attorney in Virginia. “PCLaw won’t let you screw up. There’s no possibility of making a mistake. Here’s the complete PCLaw case study.

2. Command of the numbers. “If I leave the timesheet box up on the screen, at the end of the day I can see exactly what I’ve grossed for the day,” says Joseph Fuller, founding attorney of Fuller Hampton LLC in Alabama. “We were able to bill 50% more than the year before. And I give credit for most of the increase in revenue to PCLaw.” Here’s Mr. Fuller’s story.

3. User friendly. “PCLaw is a one-step program. I don’t need anything else for clean financials,” says Barbara Fanning, Office Administrator for the Nevada-based Hansen Rasmussen, Attorneys at Law. “The program is so user-friendly.” Here comments are published in this profile.

4. Client answers at your fingertips. “All the numbers are on the client ledger, so if a client has a billing question, I can pull it up,” says Robert Skipworth, Attorney at Law. In this case study, he notes he’s gone from “billing was a chore” to “I can review the pre-bills within minutes and in an hour I’m done.”

5. Brotherly advice. She’s not a lawyer and to the best of our knowledge, doesn’t play one on TV but Christine Ruther, of C&R Engineering, invested in the PCLaw program on the advice of her brother-in-law who is an attorney and “uses the software in his law firm to reduce the time he spends on the financial side of his business,” according to this case study.

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6. Good to great. “I thought it was going to be a good program and it turned out even better than I thought,” says Lance Pritikin, attorney, and owner of Law Offices of Lance M. Pritikin. “PCLaw improves my operational efficiency substantially, allowing me to give my clients more of my time at the best possible value.” You can find the full account here.

Time Matters® Customers in Their Own Words

7. Less paper, same archive. Randy Coleman, an attorney and the owner of The Coleman Law Firm, PLLC “made the commitment to take his firm paperless—and not just from that point forward, but by creating a complete electronic archive of every bit of data going as far back as 1995.” In essence, it allows him to keep everything without saving paper. “It is really impressive to a client when they call about a document that was completed 10, 15 or 20 years ago, and we can immediately pull it up to review it,” he says in this Time Matters case study. The firm keeps a blog, well worth checking out too!

8. Customization. “Time Matters provided a level of efficiency and customization I couldn’t find anywhere else,” says Attorney Cheryl Clayton, of Cheryl Clayton, P.C. in Oklahoma. “I don’t know how anyone operates without Time Matters.” She also dispenses sage small law advice for “brutal efficiency” in the write-up.

Juris® Customers in Their Own Words

9. How pre-bills get done. “I have 14 different attorneys who are very busy. I have all their pre-bills done within two hours, three at the most,” says Debbie H., a co-office administrator with Stebelton, Aranda & Snider. “Everybody is happy with Juris: The attorneys, everybody…” she says in the case study.

10. Reduce receivables. Past due clients are a part of running a business, but having the process and systems in place can help mitigate the risk. “We reduced total receivables in the first 10 months with Juris Collections by 42%,” says Mike Dugger, the CFO for New York-based Traub Lieberman Straus & Shrewsberry LLP. Even better the law firm “reduced receivables over 120 days by 77%,” according to his testimonial.

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About Frank Strong

Frank Strong
Frank Strong is the communications director for the LexisNexis software division located on NC State’s Centennial Campus in Raleigh. In this capacity, he leads communications efforts in support of software products for law practice and law department management and also litigation tools – across large law, small law and corporate counsel segments. With more than 15 years of experience in the high-tech sector, Strong previously served as director of public relations for Vocus, which developed marketing, PR and media monitoring software. He has held multiple roles both in-house with corporations, ranging from startups to global organizations, and has also endured the rigors of billable hours, having completed gigs at PR firms including the top 10 global firm Hill & Knowlton. A veteran of two year-long deployments, Strong has concurrently served in uniform in reserve components of the military for more than 20 years, initially as an enlisted Marine and later as an infantry officer in the Army National Guard. Strong holds a BA in Film and TV production from Worcester State University, an M.A. in Public Communication from American University, and an M.B.A. from Marymount University. He is a PADI-certified Master Scuba Diver and holds a USPA "B" skydiving license.