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Author Archives: Elena Cutri

Elena Cutri
Elena is a lifelong learner at heart and an educator by trade. To her, learning is a direct route for people to live intelligent and informed lives. As Director of Education Services for LexisNexis, she partners with clients around the world to guide their software adoption strategy. Elena has spoken at industry events on change management, end user adoption and professional development. She leads a team of professional trainers who create effective and engaging learning for today’s Modern Learner. Outside of work, Elena is an adjunct professor at a Chicago college teaching public speaking and group communication skills. She volunteers as Chair of a 3,000-parent network for a Special Education Resource Group in her community. She leads a Girl Scout troop and teaches work-readiness classes for adults with special needs. She learns the most, though, from her husband and 3 children. Elena holds her MA in Corporate Communications from Northern Illinois University and a MBA in Marketing Management from Loyola University.

Top Tips to Stay the Course in Business Development with InterAction

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As we emerge from the initial COVID-19 disruption and settle into the new normal of remote working and a dispersed workforce, regular business operations must resume. For some firms, the challenges of business development (BD) may be made worse by issues such as maintaining data quality and securing fee earner engagement, which have been difficult even in a typical office ... Read More »

Who is Doing the Heavy Lifting on Driving Change Management?

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How well would you say your law firm adapts to change? Would you give the firm a thumbs-up, thumbs- down, or a solid “meh”? It may come as no surprise that most law firms (and companies!) would rate themselves with a big thumbs-down in the change management area. I had the pleasure of speaking to the LMA Minnesota chapter this ... Read More »

The Intersection of AI and End-User Adoption

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Earlier this year, I wrote about artificial intelligence (AI) and how it’s transforming both traditional and corporate education programs. With the support of AI, programs can be designed to support the learning styles of students, enhancing their comprehension and retention. As exciting as these advances may be, law firms aren’t always in a rush to adopt new technology. Even with ... Read More »

The Future of Corporate Education: Artificial Intelligence

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Ask someone what comes to mind when they hear “Artificial Intelligence in Education” and they will likely reference the futuristic robots portrayed in movies and TV shows like “The Jetsons”. In truth, artificial intelligence (AI) in education extends so much further than the teacher. AI is becoming a staple of instructional design because of its ability to integrate technology and ... Read More »

Better Data, Better Decisions

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At the Legal Marketing Association Regional Conference, we gained some insight on effective collaboration between marketing and IT to advance strategic firm projects. A big part of marketing revolves around relationship-building, and technology is helping firms to better understand client needs. Most firms already know that the marketing, business development, and IT teams need to play in the same sandbox. ... Read More »

Balancing Security, Privacy and Budgets in the Age of Ransomware

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Suddenly, the law firm world was abuzz. Last month’s paralyzing ransomware attack on a prominent, global law firm was a nightmare scenario. All employees were ordered (via white board, no less) to shut down their computers and back away slowly. The wake of the attack put peer firms on red alert to reexamine their own security measures in an effort ... Read More »

Resistance is Futile: Work with Human Nature to Manage Change Successfully

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No one likes change. Just ask the folks that developed New! Coke all those years ago. But change we must to keep pace with the world. Never has that been more true than in law firms. Traditionally thought of as one of the most change-averse industries, the most successful firms today have not only adopted new technologies to keep pace ... Read More »