Note: Dan Ruderman with the strategic consulting team also contributed to this post. Proving value is always high on the list of priorities for corporate counsel. Perhaps it’s because legal services are a credence good, as D. Casey Flaherty says. There are however recognized techniques for proving value with data, processes improvement and strategy. Here are seven ways to prove the ... Read More »
Note: Sections of this post were adopted from an article titled: How Matter Management Works for Legal Departments which ran in the August/September 2013 issue of Today’s General Counsel. The value proposition of automated matter management, in the context of enterprise legal management (ELM), is nested in visibility. Visibility into all relevant information pertaining to a specific matter including: Establish ... Read More »
Recently, LexisNexis CounselLink published its first Enterprise Legal Management Trends Report. One of the key metrics included in the report is blended average matter rates, which I think warrants more discussion. When I talk to most managers of legal departments or their procurement partners, their efforts to manage rates usually focus on individual timekeepers. It’s time to look at the big ... Read More »
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