Law firm clients today are in the driver’s seat – asking law firms to provide more value at a reduced cost. Technology is one way law firms can provide improved efficiency and reduced costs, but what it does not provide is the client-centric focus and attention to value that is now expected by clients when providing legal services. These ideas ... Read More »
Tag Archives: voice of customer
Power Interview: Tips and Techniques for Law Firm Billing Software
The biggest challenges facing law firms today may well be ensuring everything works well together. That’s according to Gail Thomas, a billing supervisor with English, Lucas, Priest & Owsley, LLP. The Bowling Green, KY-based law firm practices a wide range of practice areas from personal injury and business litigation – to real estate, immigration and employment law. It is the ... Read More »
Starting Story: Tech Tales from a New Law Firm
He’d have been foolish to tackle a giant head on – instead David beat Goliath with brainpower and technology. With new perspective on an ancient problem, a little creative thinking and slingshot allowed him to accomplish the impossible. He didn’t work harder; he worked smarter. Is it possible to start and run a small law firm but provide the same ... Read More »
Legal Tech Briefs: Virtues of Virtual Law with Stacey L. Romberg
After a decade in the industry, including a stint writing legislation for the U.S. Senate, Stacey L. Romberg made the leap – she hung out a shingle and opened her own law firm. By measure of her legal services – a split between business law and estate planning & probate – it might be easy to miss one important distinction ... Read More »